Last updated: May 2026
Who We Are
Park Skin Clinic is a laser, aesthetics, and skin treatment clinic based in Nottingham, UK.
- Business name: Park Skin Clinic
- Website: www.parkskinclinic.co.uk
- Email: info@parkskinclinic.co.uk
- Phone: 0115 6544422
- Address: Suite 1, Lower Ground Floor, 16 Regent Street, Nottingham, NG1 5BQ
We are committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).
What Data We Collect
We may collect and process the following personal data:
- Identity data — name
- Contact data — email address, phone number, postal address
- Enquiry data — messages submitted via our contact form, including treatment interests
- Health data — information you provide during consultations relating to your medical history, skin concerns, or treatment suitability (this is special category data under UK GDPR)
- Technical data — IP address, browser type, device information, and pages visited (collected via cookies and analytics tools)
- Marketing data — your preferences regarding receiving marketing communications from us
We do not collect payment card data directly. Booking and payment processing is handled securely by Treatwell.
How We Collect Your Data
- We collect data in the following ways:
- When you complete our contact or booking form
- When you book an appointment via Treatwell
- When you email, phone, or message us directly
- During consultations (in-person or remote)
- Automatically via cookies and analytics tools when you visit our website
How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Lawful Basis |
|---|---|
| Responding to enquiries and booking requests | Legitimate interests / Contract |
| Providing treatments and managing your care | Contract / Legal obligation |
| Processing health and consultation information | Explicit consent (special category data) |
| Sending appointment reminders | Legitimate interests / Contract |
| Sending marketing communications (if opted in) | Consent |
| Measuring website performance via Google Analytics | Legitimate interests (with cookie consent) |
| Serving and measuring Google Ads campaigns | Consent (via cookie preferences) |
| Improving our website and user experience | Legitimate interests |
| Complying with legal and regulatory obligations | Legal obligation |
Special Category Data (Health Information)
Because we provide clinical treatments, we may process information about your health. This is classified as special category data under UK GDPR and requires your explicit consent. We will always ask for this consent before collecting health-related information, and you may withdraw it at any time.
Health records are retained in line with clinical best practice guidance and applicable UK regulations.
Marketing Communications
We will only send you marketing emails or messages if you have explicitly opted in. You can unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email
- Emailing us at info@parkskinclinic.co.uk
- Calling us at 0115 6544422
Cookies
Our website uses cookies to improve your experience, analyse site usage, and support our advertising. When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or manage your cookie preferences.
We use the following types of cookies:
| Cookie Type | Purpose | Provider |
|---|---|---|
| Essential | Required for the website to function | parkskinclinic.co.uk |
| Analytics | To understand how visitors use our site | Google Analytics |
| Advertising | To measure and improve the performance of Google Ads campaigns | Google Ads |
You can update your cookie preferences at any time via the cookie settings link in the footer of our website, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the site.
For more information on how Google uses data, visit google.com/policies/privacy/partners.
Who We Share Your Data With
We may share your data with trusted third parties only where necessary, including:
- Treatwell — our online booking platform, used to manage appointments. Treatwell’s own privacy policy applies to data processed through their platform. You can view it at treatwell.co.uk/info/privacy-policy
- Google Analytics — for anonymised website usage data to help us understand site performance
- Google Ads — to measure advertising campaign performance and serve relevant ads
- IT and hosting providers — who support our website and systems
- Regulatory or legal authorities — where required by law
In addition, Park Skin Clinic operates as a nurse-led and assistant practitioner team dedicated to providing high-quality aesthetic services. In some cases, your treatment needs or skin concerns may fall outside our scope of practice. Where appropriate, we may refer you to trusted third-party consultants or qualified medical professionals to ensure you receive suitable and specialised care.
Where referrals are made, only the minimum necessary personal data will be shared, in accordance with the UK GDPR and relevant healthcare regulations. All third parties are required to handle your data securely and lawfully.
Data Retention
We retain your personal data only for as long as necessary:
- Enquiry and contact data — up to 2 years from last contact
- Clinical and consultation records — up to 8 years (in line with UK clinical record-keeping guidelines)
- Marketing data — until you withdraw consent
- Website analytics data — 26 months (Google Analytics default retention)
- Google Ads data — as per Google’s data retention settings
Your Rights
Under UK GDPR, you have the following rights:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete data
- Right to erasure — request that we delete your data (subject to legal obligations)
- Right to restrict processing — ask us to limit how we use your data
- Right to data portability — request your data in a portable format
- Right to object — object to us processing your data for marketing or legitimate interests
- Right to withdraw consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@parkskinclinic.co.uk. We will respond within 30 days.
Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
We would always appreciate the opportunity to address your concerns directly before you contact the ICO.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking this page periodically.